Privacy Policy

Taaroa Bijoux places great importance on protecting your personal data and respecting your privacy. This privacy policy informs you about the data that may be collected during your use of the site www.perle-de-tahiti.com, their use, and the rights you have.

1. Data Controller

The data controller for the data collected on the site is:

Taaroa Bijoux
BP 15717 - PK 43.7
98726 Teva I Uta
French Polynesia
Phone: +689 87 77 87 57
Email: sandrine@perle-de-tahiti.com

2. Personal Data Collected

In the context of using the site and managing orders, Taaroa Bijoux may collect the following data in particular:

first and last name;
postal address;
delivery and billing addresses;
email address;
phone number;
information related to orders and purchased products;
order history and exchanges with our customer service;
data necessary for creating and managing a customer account;
IP address and technical information related to the browser or device used;
navigation data and information collected by cookies and other trackers, when applicable.

Taaroa Bijoux does not directly collect complete banking data used for order payment when payment is made through a secure payment provider.

3. Purposes of Processing

The personal data collected may be used to:

record and process your orders;
manage order payments;
prepare and ship packages;
ensure delivery tracking;
issue invoices and commercial documents;
manage your customer account;
respond to your requests addressed to customer service;
provide after-sales service;
prevent fraud and secure the site;
comply with applicable accounting, tax, and legal obligations;
establish traffic statistics and improve site functionality;
send you commercial communications when authorized or when you have given your consent.

4. Legal Bases for Processing

Depending on the nature of the processing, data may be processed based on one of the following bases:

performance of the contract, notably to process an order, its payment, shipment, and after-sales service;
compliance with a legal obligation, notably accounting and tax obligations;
legitimate interest of Taaroa Bijoux, notably to ensure site security, prevent fraud, and improve services;
your consent, when required, notably for certain cookies or commercial communications.

The legal basis used therefore depends on the specific purpose for which the data is processed.

5. Recipients of Data

Personal data is accessible only to persons and providers who need it to ensure site operation and order fulfillment.

They may notably be transmitted to:

authorized persons within Taaroa Bijoux;
payment providers;
carriers and postal services responsible for delivery;
technical providers responsible for hosting, maintenance, and site security;
audience measurement or statistics providers when their use is authorized;
administrative or judicial authorities when required by law.

Taaroa Bijoux does not sell or rent your personal data to third parties.

6. Secure Payment

Payments made on the site are processed by secure payment providers.

Banking information necessary for payment is transmitted directly to the concerned provider and is not intended to be stored by Taaroa Bijoux in the complete form of your bank card number.

7. Delivery

To ensure the shipment and delivery of your order, certain data such as your name, postal address, email address, or phone number may be transmitted to the carrier responsible for your package.

This information is used only to the extent necessary for routing and tracking the order.

8. Data Retention Period

Data is retained only for the duration necessary for the purposes for which it was collected, subject to legal obligations requiring longer retention periods.

Generally:

order-related data is retained for the duration necessary to manage the commercial relationship and accounting and tax obligations;
customer account data is retained for the life of the account and may then be archived when necessary to comply with a legal obligation;
exchanges with customer service may be retained for the duration necessary to process the request and manage any disputes;
data used for commercial prospecting is retained for a limited duration and in accordance with applicable regulations;
cookie retention duration depends on their purpose and nature.

9. Cookies and Other Trackers

The site uses cookies and similar technologies to ensure its operation, remember certain preferences, and, when applicable, measure its audience.

Some cookies are strictly necessary for site operation and may notably allow:

to keep the contents of your cart;
to maintain your session;
to remember certain parameters essential to your navigation;
to secure the site and transactions.

These cookies may be used without consent when strictly necessary to provide the requested service.

Other cookies or trackers, notably some audience measurement tools, social network features, or similar technologies, may require your prior consent.

When your consent is required, you can accept, refuse, or modify your choice at any time via the cookie management tool available on the site.

10. Audience Measurement

Taaroa Bijoux may use tools to measure site traffic and understand how visitors use its different pages.

This data notably helps identify technical issues, improve site performance, and optimize the browsing experience.

When the audience measurement tool used requires cookies subject to consent, these are activated only after obtaining your agreement.

11. Data Transfers Outside French Polynesia or the European Union

Some technical providers used by Taaroa Bijoux may be established outside French Polynesia or the European Union, or use infrastructures located in other countries.

When personal data is subject to international transfer, Taaroa Bijoux ensures that appropriate safeguards provided by applicable regulations are in place.

12. Data Security

Taaroa Bijoux implements technical and organizational measures to protect personal data against unauthorized access, loss, alteration, disclosure, or destruction.

The site notably uses a secure HTTPS connection to protect data exchanges between your browser and the site.

13. Your Rights

Subject to conditions provided by applicable regulations, you have the following rights in particular:

right of access to your personal data;
right to rectify inaccurate or incomplete data;
right to erase certain data;
right to restrict processing;
right to object to certain processing;
right to data portability when applicable;
right to withdraw your consent at any time when processing is based on it.

Withdrawal of consent does not affect the lawfulness of processing carried out before this withdrawal.

14. Exercising Your Rights

For any questions regarding your personal data or to exercise your rights, you can contact:

Taaroa Bijoux
Email: sandrine@perle-de-tahiti.com
Address: BP 15717 - PK 43.7, 98726 Teva I Uta, French Polynesia

To protect your data, proof of identity may be requested when necessary to verify the identity of the person making the request.

15. Complaints

If you believe that the processing of your personal data infringes your rights, you may also contact the competent authority for personal data protection.

16. Links to Third-Party Sites

The site may contain links to sites or services operated by third parties, notably social networks or payment providers.

Taaroa Bijoux is not responsible for the privacy practices implemented by these third-party sites. We invite you to consult their own privacy policies.