Sales Terms and Policy
1 - Sales terms
After you've made your choice, you must register on my website to finish your order. This can be done quickly and will allow you to:
-Keep track of your previous orders and print out an invoice.
-Create an address book which enables you to send your order to another address, so that gifts can be sent to loved ones.
-Benefit from special offers and prices available only to professionals and my best clients.
Only correctly validated orders can be honored: You should receive an e-mail for confirmation.
These pieces of jewelry are available only as unique, one-of-a-kind creations.
The jewelry you will receive is that which was seen in the photo, so its availability is guaranteed.
Immediately after your order is validated, you can verify your account and print your invoice.
For confidentiality reasons, no bill will be included with the order.
2 - Classification of Pearls
The jewelry that you will receive is that which you have seen in the photo of the advertisement. Each pearl is unique, and to guarantee your satisfaction, each pearl is photographed individually.
Each one of my Tahitian Pearls is delivered with its Certificate of Classification and Authenticity in accordance with the Polynesian law (DELIBERATION n° 2005-42 of February 4, 2005).
This certificate guarantees the origin of my Tahitian Pearls, and specifies its characteristics.
This certificate is also in accordance with the criteria of the Gemological Institute of America, where I graduated from the training course GEM 149 - Pearls Graduate.
3 - Discounts, special offers and bulk purchases
There are several ways to obtain discounts in my boutique :
- If you are a professional, use this form to benefit from tariffs which are reserved for you.
- If you are an individual, the total amount of your purchases over 6 months is added up in order to then offer you the following discounts :
For 250 euros of purchases, over 6 months: 5% discount.
For 500 euros of purchases, over 6 months: 7.5% discount.
For 750 euros of purchases, over 6 months: 10% discount.
For 1000 euros of purchases, over 6 months: 12% discount.
For 1500 euros of purchases, over 6 months: 15% discount.
For 2000 euros of purchases, over 6 months: 18% discount.
For 2500 euros of purchases, over 6 months: 20% discount.
For 3000 euros of purchases, over 6 months: 25% discount.
- For all customers, it is possible to purchase multiples of certain articles to obtain a better price.
- Lastly, think about completing the personal information in your account to receive your birthday gift
4 - Paying for your jewelry
There are several methods which you can choose from to pay for your purchases: Credit card (Visa & MasterCard), a check in Euros, a bank transfer to my bank account in France or by Paypal.
Because I have many years of experience as a professional mail order jewelry salesman, I have been granted a mail order sales contract by the Banque du Crédit Industriel et Commercial (C.I.C. Bank). This contract is the “open sesame” for internet sales, because it permits me to accept payment by all credit cards without having to go through Paypal, (which charges loan shark commissions).
Your payment will be perfectly safe and needs no middleman. You can make your payment directly to the Bank C.I.C. site, who will then inform me of the transaction.
Your banking information will not be transmitted to me, and will not be circulated on the internet without being encrypted.
Bank Transfer in Euros
I accept Bank Transfers only in Euros, made out to “Taaroa Bijoux” and to the account at the Bank C.I.C., whose details will be given to you at the end of the transaction.
Paying by Check
I accept checks only in Euros made out to “Taaroa Bijoux”, payable only from French banks.
In order to speed up the acceptance of your order, I will provide you with an address in France where you can send your payment check.
If your order is for 400 Euros or more, you can pay using two checks, and if it is for 750 Euros or more, three checks.
Paypal is also an acceptable means of payment, once your Paypal account is verified.
5 - Delivery
As soon as we receive payment, the transaction is considered as accepted and your order is prepared for shipping within 24 to 48 hours (excluding weekends and public holidays).
Certain jewelry items such as rings, require mounting, and this could take an additional 24 to 72 hours.
All shipments are sent by registered mail with an on-line tracking number and insurance included.
The typical leadtime for receipt is 5 to 10 days for Metropolitan France, 10 to 21 days for Europe and up to 25 days for other countries.
You shall always be informed by e-mail of the preparation and then the shipping of your order and the on-line link for tracking your shipment on the website of La Poste.
At any moment, you can consult your account to know the status of an order or to find the on-line tracking number.
6 - Satisfaction Guaranteed
In accordance with Article L121-16 of the Consumer’s Code, in case you are not happy with your purchase you may return your Tahitian Pearl jewelry within 90 days from the day you receive it, for an exchange or reimbursement, and you will pay only the delivery charges, which remain the responsibility of the client.
However, the return of the merchandise must be identical to that of its delivery, (by registered mail, insured for the value of the jewelry), with no deterioration of the jewelry, and in its original packaging.
Please contact me before sending the jewelry to get the return address.
Note : Bare pearls and batches of pearls cannot be returned nor exchanged if you have chosen to pierce them.
7 - Protection of your personal information
In conformance with French law n° 78-17 of January 6, 1978 concerning privacy and protection of personal information, the client has the right to consult, modify, rectify or delete personal information which concerns him. All information provided by the client is strictly confidential.
Concerning the information for your payment by credit card, this will not in any case be transmitted to me or anyone else by the C.I.C.
8 - Legal information concerning the company
The internet site www.black-pearls-tahiti.com is the property of TAAROA BIJOUX.
Régistre du Commerce de Polynésie Française
RC : 37 149 A. N° TAHITI :55 24 89
98729 Moorea - French Polynesia
97133 St Barthelemy - FWI
Email : firstname.lastname@example.org
Web : http://www.black-pearls-tahiti.com
9 - Legal jurisdiction
The sales terms presented above are governed by French law. Any contentions concerning these sales terms will be under the jurisdiction of the Tribunal de Commerce de Papeete.